In 2020, small businesses that don’t leverage sales CRM will fall behind the pack. Sales tools are the driving force behind small business success in an increasingly tech-driven landscape.
With so many startups gaining traction, productivity solutions are everywhere. That’s why you need to separate the noise from the CRM software that offers true value.
Not just any sales management software will do. You need CRM technology designed for small businesses, by a small business to match the way your organization works.
Other CRMs are laden with complex features you don’t need, making it difficult to truly implement CRM in your business. AMPED is different.
Why AMPED? It’s the most effective CRM for small businesses because it’s tailored to your needs – with no extra fluff.
Why CRM? In the year 2020, your small business simply can’t survive without CRM. Read on to learn more.
You Need Customer Tracking To Optimize Your Sales Funnel
The right sales tools for small businesses, such as AMPED, allow you to keep all your call, SMS, email, and sales information in one place for easier customer tracking.
By documenting the interactions a lead has with your business straight away from the point of entry, you can better understand your sales funnel.
Let’s say you want to make improvements to your sales process to better convert leads into customers. You need customer data to create effective changes, or else you’ll have to base your decisions on guesswork.
Customer tracking also allows you to monitor the performance of your team, understand which of your products and services bring in the maximum revenue, communicate better with customers, and increase customer satisfaction.
All that sounds like pretty good stuff, right? Let’s examine another reason you need CRM in 2020.
Generate More Sales With Process Automation And Advanced Reporting
The benefits of sales automation for entrepreneurs are almost too many to count. To give just a small sample, automation and advanced reporting allow businesses to:
- Increase productivity by reducing manual work
- Stay up to date with information about where customers are in the sales process
- Keep accurate customer records with less data entry
Many necessary (but time-consuming) tasks your sales team does on a daily basis can be automated. You hire smart people. Why not put their talents to better use than manual data entry?
Reach Out To Customers Anytime, Anywhere
Your competitors don’t sleep. Whether that’s true or not, it’s the attitude you need to take when thinking about how your sales team handles hot leads.
Whether your sales team is in the office or in the field, they need to be able to communicate with customers via phone, email, or chat with an intuitive mobile CRM that improves visibility of information.
Not only does sales CRM allow on-the-go communication with customers, it gives your team the right information at the right time so they can handle each interaction with confidence.
It’s the start of a whole new decade. Is your small business ready for the challenges ahead? In 2020, it’s no longer a question of whether your business is using sales management software. What will help you to move beyond surviving and start thriving is the right CRM software for your small business.
AMPED's powerful tools allow you to automatically capture data and get instant insights. Organize your sales information, daily activities and deals so you can work more efficiently and close opportunities faster. To learn more, visit amped.ai.