If you are still using a spreadsheet to manage your leads and contacts or writing your sales notes by hand, it is time to seriously consider implementing a Customer Relationship Management (CRM) application for your team. A CRM provides you with a simplistic and user-friendly organization of your sales records, from leads to activities, calls, and emails. Your sales team will easily be able to see who they need to reach out to with custom list views displaying which prospects they have not contacted and the last date and time they contacted someone, so they can follow-up appropriately. If you still need convincing, take a look at these stats provided by G2’s Learning Hub: CRM applications can help increase sales by up to 29 percent, sales productivity by up to 34 percent, and sales forecast accuracy by 42 percent. The data speaks for itself and should provide a little nudge to think about if a CRM is the right move for your team.
If you are small sales team, all the bells and whistles that come with the big-name CRM companies can be overwhelming and expensive. Sure, having a CRM brew you a pot of coffee while you are on the phone would be nice but is it really necessary? We are exaggerating here, of course, but it is important to understand where your business is now and where it will be in the short and long term. You may only need the basic features a CRM provides like lead, contact, and opportunity management and automated activity capturing in the short-term. However, in the long-term, you may want to consider adding in some advanced features like automation and artificial intelligence. That is why it is ever important to choose your CRM wisely and to think of it as an ongoing partnership with your CRM provider. Your service provider should want you to be as successful as you want yourself to be.
Are you currently in the market for a CRM or weighing the pros and cons of adding one for your team? What are some of the features you want now and in the long-term? What is most important to the success of your team? Start the conversation with us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We’d love to talk!
AMPED is a Customer Relationship Management software built for small, medium, and enterprise businesses. AMPED provides different plans and application customization to fit the needs and size of your team. Along with lead, account, and opportunity management, AMPED offers advanced features to help your business succeed as it grows. Additionally, AMPED provides implementation and training packages along with ongoing customer support so you know there will always be someone waiting to assist you as your business AMPS up.